Refund & Cancellation Policy

If a student chooses to cancel their course enrollment:

• A written request must be emailed to info@itraininginstitute.com within 3 calendar days of the course start date.
• Refunds will be considered only if no classes have been attended and course materials have not been accessed or downloaded.

Refund eligibility:

• Students may reschedule their batch once (subject to availability) by notifying us at least 48 hours before the class begins.
• Batch transfers are allowed only within the next 30 days.

We reserve the right to postpone, cancel, or reschedule any course or batch due to:

• Low enrollment
• Instructor unavailability
• Technical or logistical issues

In such cases, the student will be offered:

• A full refund, OR
• The option to transfer to another available batch at no extra cost

• Refunds (if applicable) will be processed within 7-10 business days to the original payment method.
• Payment gateway charges, bank fees, and applicable taxes are non-refundable.
• Students must provide accurate bank/UPI details if required.

No refund will be issued under the following conditions:

• If course materials have been accessed or downloaded
• If any class session has been attended
• If refund is requested after the eligible period
• For customized corporate or group training sessions

• Fees paid for discounted or promotional courses are non-refundable.
• Fee adjustments, partial refunds, or extensions are not applicable on offer-based enrollments.

In case a payment refund is applicable under certain conditions, the student (and their guardian) must submit the following documents for verification:

• Student's 10th Class Marksheet — to verify the student's identity and enrollment.
• Guardian's ID Proof (Aadhar Card or any Government-issued ID) — to authenticate the request and ensure the refund is processed to the rightful person.

All refund/cancellation requests must be made in writing and sent to:

• 📧 Email: info@itraininginstitute.com
• 📞 Phone: +91 9821641408
• 📍 Address: C-37, 1^st Floor, Sector-2, Noida, Uttar Pradesh – 201301, India

We appreciate your understanding and look forward to supporting your learning goals.